Privacy policy


 

Effective Date: 5 May 2026
Company: StrengthBodyAndMind Ltd.
Website: www.strengthbodyandmind.com

1. Introduction

At StrengthBodyAndMind Ltd. (trading as Strength Body & Mind), we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this policy.

2. What Information We Collect

We may collect and process the following personal information:

- Name
- Email address
- Phone number
- Billing and shipping addresses
- Order details
- Payment information (processed securely via third-party providers)
- IP address, browser type, and device information
- Usage data (pages visited, time on site, etc.)

3. How We Use Your Information

We use your data to:

- Process and fulfil your orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to your inquiries or feedback
- Improve our website, services, and user experience
- Comply with legal and regulatory obligations
- (If you opt in) send promotional or marketing communications

4. Lawful Basis for Processing

We process your data under the following legal bases:

- Contractual necessity – to fulfil your order or respond to a request
- Legitimate interest – for website improvements or fraud prevention
- Legal obligation – to comply with applicable UK laws
- Consent – for marketing communications (you may withdraw at any time)

5. How We Store & Protect Your Data

We take data security seriously. Your personal information is stored securely and protected against unauthorised access, alteration, or disclosure. All payment information is encrypted and processed via secure third-party payment gateways (e.g., Stripe, PayPal).

We retain your data only as long as necessary to fulfil the purpose it was collected for or to comply with legal obligations.

6. Sharing Your Data

We do not sell your data. We may share your data with trusted third parties only for the following purposes:

- Payment processing
- Order fulfilment (e.g., couriers and logistics)
- Website analytics (e.g., Google Analytics)
- Legal compliance (when required by law)

All third-party partners are required to comply with UK data protection laws.

7. Your Data Protection Rights (UK GDPR)

You have the right to:

- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your personal data ("right to be forgotten")
- Restrict or object to processing
- Withdraw consent for marketing
- Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact us at info@strengthbodyandmind.com.

8. Cookies

Our website uses cookies to improve your browsing experience and gather analytics data. You can manage cookie preferences in your browser settings or via the cookie consent banner displayed on first visit to our site.

9. Marketing Emails

If you opt in to receive marketing communications, we may send you occasional updates about new products or promotions. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised "Effective Date." Continued use of our site constitutes your acceptance of any changes.

11. Contact Us

If you have questions about this policy or your personal data, please contact:

Email: info@strengthbodyandmind.com